Privacy Policy

1. Who We Are

CASAGATE is a community management platform being developed for apartment associations, gated communities, RWAs, and property managers in India. For the purposes of applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (India), CASAGATE acts as the data fiduciary for personal data collected through this website and related early-access programs.

• Website: https://casagate.in
• Email: support@casagate.in
• Phone: +919080484729
• Location: Coimbatore, Tamil Nadu, India

2. Scope of This Policy

This policy applies to information collected through:

• Our marketing website and landing pages
• Contact, demo request, and early access forms
• Email, phone, or other communications with our team
• Cookies and similar technologies used on our website

CASAGATE is currently in active development. When we launch resident, security, and committee applications, we will publish additional product-specific privacy notices describing how community and resident data is handled within those services.

3. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

Information you provide directly

• Identity and contact details: name, email address, phone number
• Community details: society or apartment name, number of units, role (if provided)
• Messages and preferences: content of contact forms, demo requests, and any information you choose to share

Information collected automatically

• Device and usage data: browser type, operating system, pages visited, time spent, and referral source
• Log data: IP address, access timestamps, and general location derived from IP (city/region level)
• Cookie and analytics data: as described in Section 7

We do not intentionally collect sensitive personal data (such as financial account numbers, government ID numbers, or health information) through our website forms. Please do not submit such information unless we explicitly request it for a verified purpose.

4. How We Use Your Information

We use personal information for legitimate business purposes, including to:

• Respond to inquiries, demo requests, and contact form submissions
• Manage early access and waitlist registrations
• Communicate product updates, beta invitations, and launch announcements
• Understand website usage and improve our content and user experience
• Prevent fraud, abuse, and unauthorized access
• Comply with legal obligations and enforce our terms

We will not sell your personal information to third parties.

5. Legal Basis for Processing

We process personal data based on one or more of the following grounds:

• Consent: when you submit a form or opt in to communications
• Legitimate interests: to operate and improve our website, evaluate interest in CASAGATE, and communicate with prospective customers
• Legal obligation: where required by applicable law

You may withdraw consent for marketing communications at any time by contacting us at support@casagate.in.

6. How We Share Information

We may share personal information only in limited circumstances:

• Service providers: hosting, email delivery, analytics, and infrastructure partners who process data on our behalf under contractual safeguards
• Professional advisers: lawyers, accountants, or auditors where reasonably necessary
• Legal requirements: if required by law, court order, or government authority
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to appropriate notice

We require third-party processors to use personal data only for the purposes we specify and to maintain appropriate security measures.

7. Cookies and Analytics

Our website may use cookies and similar technologies to remember preferences, measure traffic, and understand how visitors use our pages. We may use analytics services such as Google Analytics and Microsoft Clarity to collect aggregated usage statistics.

You can control cookies through your browser settings. Disabling cookies may affect certain website features. Where required by law, we will request your consent before placing non-essential cookies.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Typical retention periods include:

• Lead and inquiry data: retained while you remain on our early access list or until you request deletion, plus a reasonable period for record-keeping
• Analytics data: retained in aggregated or de-identified form according to our analytics provider settings
• Legal and compliance records: retained as required by applicable regulations

9. Data Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures may include encrypted connections (HTTPS), access controls, and secure hosting environments.

No method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Your Rights

Depending on applicable law, including the Digital Personal Data Protection Act, 2023 (India), you may have the right to:

• Access personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request erasure of your data, subject to legal exceptions
• Withdraw consent where processing is consent-based
• Lodge a complaint with the relevant data protection authority in India

To exercise these rights, contact us at support@casagate.in. We may need to verify your identity before processing your request.

11. Children's Privacy

Our website and early access programs are intended for adults acting on behalf of communities, such as committee members, property managers, and authorized representatives. We do not knowingly collect personal information from children under 18. If you believe a child has provided us personal data, please contact us and we will take appropriate steps to delete it.

12. International Data Transfers

Our service providers may process data in India or other countries. Where personal data is transferred outside India, we take steps to ensure appropriate safeguards are in place consistent with applicable law.

13. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The "Last updated" date at the top of this page indicates when the policy was last revised. Material changes will be posted on this page. Continued use of our website after changes constitutes acceptance of the updated policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

CASAGATE — Privacy
Email: support@casagate.in
Phone: +919080484729
Coimbatore, Tamil Nadu, India